Privacy & Cookies policy

Below we tell you which information about you is registered on our websites, how we process and use this data and with whom you can contact us for questions.

Responsible authority and rights of the person concerned

Smits Philately is responsible for registering, processing and using your personal data within the meaning of the Privacy Protection Act. You can reach us like this:

Call:+31 30 2443170
Write:Grote Wade 23 A/B
3439 NX Nieuwegein

The Netherlands

Personal data that we process

Smits Philately processes your personal data because you use our services and/or you provided them yourself. Below is an overview of the personal data we process::

  1. First and last name
  2. Address data
  3. Phone number
  4. Email address

Special and / or sensitive personal data that we process

Our website and/or service does not intend to collect data about website visitors who are younger than 16 years. Unless they have permission from parents or guardians. However, we can’t check if a visitor is older than 16. We encourage parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us via, then we will delete this information.

For what purpose and on what basis we process personal data

Smits Philately processes your personal data for the following purposes:

  1. Sending our newsletter and/or catalog
  2. To call or e-mail you if necessary to carry out our services
  3. To deliver goods and services to you

Automated decision-making

Smits Philately makes no decisions based on automated processing of matters that can have (significant) consequences for people. These are decisions taken by computer programs or systems, without a person (for example a Smits Philately employee) sitting in between.

How long we store personal data

Smits Philately does not store your personal data for longer than is strictly necessary to realize the purposes for which your data is collected. Personal data are stored for a maximum period of 7 years.

Sharing personal data with third parties

Smits Philately will not sell your information to third parties and will only provide this information if this is necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data in our assignment, we conclude a processor agreement to ensure the same level of security and confidentiality of your data. Smits Philately remains responsible for these processing operations.

Cookies, or similar techniques, that we use

Smits Philately uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website.

Functional cookies

Smits Philately uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work well and to optimize it.

Analytical cookies

In addition, we place cookies that keep track of your browsing habits so that we can offer customized content and advertisements. On your first visit to our website we have already informed you about these cookies and asked permission for their placement. You can opt out of cookies by setting your internet browser so that it does not store cookies anymore. In addition, you can also delete all information previously saved via the settings of your browser.

Cookies are also placed on this website by third parties. These are for example advertisers and / or social media companies. Below an overview:

View, modify or delete data

You have the right to view, correct or delete your personal data. You can do this yourself through the personal settings of your account.

In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by our company and you have the right to data portability. This means that you can submit a request to us to send the personal information we have in your computer file to you or another organization mentioned by you.

If you wish to make use of your right of objection and/or right to data portability or if you have other questions/comments about data processing, please send a specified request to In order to ensure that the request for access has been made by you, we ask you to send a copy of your identity document with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black in this copy. This is to protect your privacy.

Smits Philately will respond to your request as soon as possible, but in any case within four weeks. Smits Philately also wants to point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via this link (in Dutch).

How we protect personal data

Smits Philately takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. The data is sent via a secure connection and stored in a secure database.

If you have the impression that your data is not secure or that there are indications of abuse, please contact our customer service or via